Record concerns at the point of need
Staff can create concern entries as soon as something happens, helping preserve detail and reducing the risk of missing key context.
A faster safeguarding workflow for day-to-day staff action
The new RecordMy app gives staff a practical mobile route to complete the core safeguarding actions they already carry out in RecordMy. Teams can now capture concerns at the point they happen, review updates quickly, and keep tasks moving without waiting to return to a desktop.
This release is focused on speed, clarity, and accountability. Staff can submit accurate concern records while context is fresh, safeguarding leads can respond to incoming activity faster, and actions remain visible from assignment through to completion.
- Record concerns directly from mobile in structured forms.
- Check notifications and see what needs attention now.
- Complete and respond to tasks without delay.
- Receive push notifications for important updates.
- Use Face ID for quick, secure sign-in on supported devices.
Built for operational use, not just viewing
The app is designed for real safeguarding workflows: capture details accurately, respond to actions quickly, and keep records complete while away from your desk.
Find on the App StoreWhat staff can do in the app
Stay on top of notifications
Notification views make it clear what has changed and where action is needed, helping teams prioritise quickly throughout the day.
Complete and respond to tasks
Assigned actions can be progressed from mobile, including updates and completions, so safeguarding workflows continue without bottlenecks.
Use push alerts for urgent updates
Push notifications support faster awareness of important safeguarding activity and reduce reliance on manual checking.
Sign in securely with Face ID
Face ID support on compatible devices provides quick access while maintaining strong account protection.
Keep one connected safeguarding picture
Mobile actions flow into your existing RecordMy records, so chronologies and task histories stay complete and auditable.
Why this matters for safeguarding teams
In many organisations, safeguarding work happens across corridors, classrooms, clinics, community settings, and off-site activities. A desktop-only workflow can delay reporting and response. The new app closes that gap by giving staff a reliable mobile route to complete the same essential actions in real time.
For leaders and DSL teams, this supports stronger oversight because actions are captured and updated sooner, with clearer visibility of progress and fewer delays between concern, notification, and response.
Launch summary
- Release date: 16 April 2026
- Core actions: concern recording, notifications, and task responses
- Security: Face ID support on compatible devices
- Awareness: push notifications for key updates
- Outcome: faster, more consistent safeguarding workflows